Processing queue
This check uses worker activity, waiting and active file-processing jobs, and processing failures from the last hour. Scheduled jobs and older failures do not by themselves indicate a current interruption.
Database and application
Core application and database checks help confirm that tool runs, account state, and other platform data can be read and written normally.
File processing storage
Storage checks cover the private temporary workspace used while supported files are processed and prepared for signed downloads.
If a service is degraded
A degraded check can mean a conversion or download may take longer or fail temporarily. Keep your original files, wait for the affected check to return to operational, then retry the task. Persistent problems can be reported through CodeStorms support with the tool name and approximate time of the failure.
Incident reports
For help with a failed conversion or download, contact CodeStorms support with the tool name and approximate time. This page shows cached checks, not historical uptime.